While many healthcare appointments may be managed through telephone and video visits, you can feel safe when your child needs to come in for care. Strict safety measures are in place to help keep you and your child safe during appointments at our hospitals and clinics.
New California Department of Public Health Visitor Restrictions
Thank you for your understanding as we implement new California Department of Public Health (CDPH) requirements for our hospital visitors.
In compliance with the CDPH order, all hospital visitors are required to show either proof of COVID-19 vaccination or a negative test (obtained within the last 72 hours). These requirements don't apply if you're visiting a clinic or outpatient facility.
If you are fully vaccinated (two weeks after your last dose), you must present one of the following as proof of vaccination:
- Your CDC-issued COVID-19 vaccination record card (or WHO Yellow Card) with your name, vaccine type and date last dose administered.
- A photo (or digital image) of your vaccination record card.
- Documentation of COVID-19 vaccination from your healthcare provider.
- Digital record and QR code with your name, date of birth, vaccine dates and vaccine type. Learn how to obtain a digital copy of your vaccination record.
If you are not fully vaccinated, find out about getting tested (testing at our facilities only available if you're a current patient with a doctor's order).
Our visitation guideline continues to be modified based on prevalence of COVID-19 cases within our region as reported by regulatory bodies and state-driven mandates. Exceptions for certain circumstances may be made by unit leadership and nursing leadership.
Hospital visitors: Two designated visitors (parents/legal guardians) may visit a child for the duration of the hospital stay. The two designated visitors may stay overnight.
COVID-19 patients: Two designated visitors (18 years or older) may visit a child for the duration of the hospital stay.
NICU: Two designated visitors (18 years or older) may visit a child's bedside at a time — only one visitor may stay overnight. Visitation is restricted to these two visitors for the duration of a child's hospital stay.
Labor & Delivery:
- Two support people in Labor and Delivery 24 hours a day
- Two support people for Antepartum patients between the hours of 8 a.m. - 9 p.m.
- Two support people for Postpartum patients between the hours of 8 a.m. - 9 p.m.
- One support person for Antepartum and Postpartum patients overnight
- One support person for COVID-19 patients (support person may leave/trade out once in a 24 hour period)
Faculty Medical Clinics: One parent is allowed during a child's appointment. For adult patients, visitors are not allowed at the clinic unless the patient needs translation or help getting around.
COVID-19 Vaccines and Boosters for Kids
Kids and teens ages 5-17 can get vaccinated for COVID-19. The vaccine is safe and highly effective at preventing serious illness, hospitalization, and death from COVID-19. Get your child vaccinated and visit the CDC's website to learn if your child can receive a COVID-19 booster.
Get answers: View frequently asked questions and learn more about COVID-19 and vaccines.
The safety of our patients, employees and community is our highest priority. Our hospitals and clinics are using appropriate infection prevention measures to help minimize the spread of COVID-19.
- Temperature checks and screening questionnaires are being administered at the entry points into all of our facilities. Please self-screen for COVID-19 symptoms before visiting.
- We are limiting visitors in our hospitals and clinics.
- All visitors and staff are required to wear masks.
- Patients are tested for COVID-19 upon admission and before any surgeries.
- We have separate units for COVID-19 patients, which use strict care plans to avoid the spread of infection.
- We have implemented appropriate cleaning procedures in our facilities.
- Our providers are prepared with the necessary personal protective equipment (PPE) that is recommended for your child's care.
- We are encouraging physical distancing and are staggering appointments so there is reduced occupancy in our waiting rooms.
We remain committed to using every resource available to provide appropriate care needed for our community and those we serve during this critical time. In accordance with state and local guidelines we have adopted the California Pandemic Crisis Care Guidelines (PDF).
Visiting the hospital is safe. Delaying your child's care isn't.Hospitals have stricter safety measures than almost any other public place. If your child needs care, don't wait — schedule an appointment today.